At strangebrain, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you interact with our services.
Information We Collect From You
Direct Information
We collect personal information when you voluntarily provide it through contact forms, demo requests, newsletter subscriptions, or service agreements. This includes your name, email address, phone number, company details, and billing information.
Automatic Collection
Our website automatically gathers technical data including your IP address, browser type, device information, pages visited, time spent on site, and referral URLs through cookies and analytics tools like Google Analytics.
Information Sharing Practices
Service Providers
We share data with trusted partners like Stripe for payments, Google for analytics, and hosting services to operate our platform. All providers are bound by strict confidentiality agreements.
Legal Requirements
We may disclose information to legal authorities when required by law, or to corporate successors in case of merger or acquisition, always maintaining data protection standards.
No Data Sales
We never sell your personal information to third parties. All data sharing serves legitimate business purposes and is governed by comprehensive protection obligations.
How We Use Your Information
Service Delivery
We use your information to provide, operate, and continuously improve our website and services, ensuring you receive the best possible experience.
Communication
Your data helps us respond to inquiries, provide customer support, and send important service-related emails and updates.
Personalization
We analyze usage patterns to customize your experience and process payments while meeting all legal and contractual obligations.
Your Privacy Rights and Choices
Access Rights
Request to view what personal information we have collected about you and how it's being used in our systems.
Correction Rights
Update or correct any inaccurate personal information we maintain in our records at any time.
Deletion Rights
Request deletion of your personal data, subject to legal and contractual retention requirements.
Portability Rights
Obtain a copy of your data in a portable format for transfer to another service provider.
Cookies and International Compliance
Cookie Management
We use cookies to understand user behavior and improve website functionality. You can manage preferences through your browser settings to control tracking technologies.
International Transfers
Data from international users may be processed in the United States and other countries where our service providers operate, following applicable data transfer laws.
Age Restrictions
Our services are designed for users 18 and older. We do not knowingly collect information from minors under any circumstances.
Data Security and Retention
1
Security Measures
Industry-standard security protocols protect your data from unauthorized access, with HTTPS encryption and PCI-compliant payment processing through Stripe.
2
Retention Period
We retain personal data only as long as necessary to fulfill stated purposes, comply with legal obligations, and resolve disputes.
3
Data Disposal
When retention periods expire, we securely delete or anonymize your information using industry-standard data destruction methods.
Contact Information and Updates
Privacy Questions
For any privacy-related inquiries or to exercise your rights, contact us at privacy@strangebrain.ai. Our team responds to all requests promptly.
You can reach us through email or traditional mail for formal requests.
Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with revised effective dates. Continued use indicates acceptance of updates.